COVID-19 Policy

At Level One we are doing everything we can to keep our clients and staff safe.

Please help us by:


  • Washing your hair before you arrive for your haircut (dry hair needed for colour)
  • Arrive on time.  We cannot see you if you arrive late for your appointment
  • If you are early please wait in your car or outside the shop until we are ready for you
  • Come alone – we will not be able to have children, friends or family waiting for you in the salon
  • Use the hand sanitiser provided on arrival
  • We ask that you wear a mask whilst in the salon.  Please bring your own mask if possible
  • If the weather is nice please do not bring a coat or umbrella etc
  • We are unable to offer you drinks at this time, bottled water is available but if you would like a coffee etc please bring your own
  • We cannot provide magazines so please bring one if you wish
  • DO NOT COME TO THE SALON IF YOU HAVE SYMPTOMS OF COVID-19 OR IF YOU HAVE BEEN ADVISED TO SELF ISOLATE BY TRACK AND TRACE
  • We know you have missed us but please do not hug or kiss our staff!

We will be:


  • Following all government guidelines and have carried out a risk assessment
  • Wearing visors
  • Keeping a 2-meter distancing rule in place wherever possible.  You should only need to be within 2 meters of your stylist or junior during your visit
  • Washing our hands before each client
  • Sterilizing our equipment after each client
  • Cleaning each work unit after each client
  • Using disposable gowns and towels
  • Providing masks and gloves to clients if required
  • Providing hand sanitiser around the salon
  • Using a screen at reception